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Manual Presence

Manual Presence#

About Manual Presence#


Validator for the Manual Presence callflow action

Key Description Type Default Required
presence_id The Presence ID to send a presence notification about string true
status The status to update to string('idle', 'ringing', 'busy') idle false


There are three statuses that may be used in the update:

  • idle - Typically solid green, for when the presence_id has no active calls
  • ringing - Typically blinking red, for when an incoming call is occurring
  • busy - Typically solid red, for when an incoming call has been answered