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Manual Presence

Manual Presence#

About Manual Presence#


Validator for the Manual Presence callflow action

Key Description Type Default Required Support Level
presence_id The Presence ID to send a presence notification about string() true
skip_module When set to true this callflow action is skipped, advancing to the wildcard branch (if any) boolean() false
status The status to update to string('idle' | 'ringing' | 'busy') idle false


There are three statuses that may be used in the update:

  • idle - Typically solid green, for when the presence_id has no active calls
  • ringing - Typically blinking red, for when an incoming call is occurring
  • busy - Typically solid red, for when an incoming call has been answered