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Hold

Hold

About Hold

Some phones do not support putting the other line on hold or making it easy to set custom music to play while on hold. The Konami hold module permits both.

Schema

Put the leg on hold

Key	Description	Type	Default	Required
moh_aleg	MOH ID for the a-leg	string()		false
moh_bleg	MOH ID for the b-leg	string()		false
unhold_key	DTMF to press to unhold the call	string()	1	false

How It Works

Alice is talking to Bob and would like to put him on hold while she performs a request Bob has made of her. She presses her hold metaflow number (say *5). Bob will be placed on hold, and Alice is free to talk without her audio being transmitted to Bob.

Once Alice is ready to talk with Bob again, she can press unhold key (1 by default) to be reconnected with Bob.

Configure the metaflow

The hold module should be placed under the "numbers" key in the "metaflows" object. It can take a custom media file to play to the on-hold party; otherwise the system default music is played.

    "metaflows":{
        "numbers":{
            "5":{
                "module":"hold"
                ,"data":{
                    "moh_aleg":"silence_stream://0,1400"
                    ,"moh_bleg":"some_useful_media_id"
                    ,"unhold_key":"5"
                }
            }
        }
        ,"patterns":{...}
        ,"binding_key":"*"
    }