Skip to content

KAZOO Support Channels

This documentation is curated by 2600Hz as part of the KAZOO open source project. Join our community forums here for peer support. Only features in the space are included as part of our 2600Hz Support Services plan.



About Resume#

Some Konami actions put the other leg on hold (say for a transfer). The resume module allows the initiating party to reconnect with the on-hold party (cancelling whatever metaflow module had initiated the hold).


Reconnect the two legs of a call, if possible

Key Description Type Default Required

How It Works#

Alice has put Bob on hold while she is away from her desk. She returns and uses her resume metaflow to reconnect immediately with Bob.

Configure the metaflow#

The resume module should be placed under the "numbers" key in the "metaflows" object. Konami will attempt to re-connect her with the other party (and will fail if the other party has hung up already).