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Feature Code

Group Pickup Feature#

About Group Pickup Feature#

Feature code to toggle what group (group, user, device, extension) to pick up a ringing call from.


Validator for the group_pickup_feature callflow data object

Key Description Type Default Required Support Level
approved_device_id Restrict calling device to Device string() false
approved_group_id Restrict calling device to Group string() false
approved_user_id Restrict calling device to User string() false
device_id Device to pickup string() false
group_id Group in which to find a call to pickup string() false
skip_module When set to true this callflow action is skipped, advancing to the wildcard branch (if any) boolean() false
type The type of collection to pickup string('group' | 'user' | 'device' | 'extension') extension true
user_id User in which to find a call to pickup string() false


The feature code for group pickup will lookup a device by SIP username or an extension. The callflow for that extension is searched in a depth-first order until a target-able module is found (one of user, device, ring_group, or page_group). Once a suitable module is found, if there is an unanswered call ringing a targeted device it will be picked up.

Extension callflow#

Create a callflow with patterns' key as:["^\7([0-9])$"]and set the parametertype' to extension.


Now create a callflow to ring appropriate endpoint(s) (say extension 401).

Dial 401 to start ringing the endpoints; on another phone, dial *7401 to pickup the call.

SIP Username callflow#

This example was done using BLF on a spa504g.

The SIP username of the device we want to monitor for this example is 55578547.

Connect to the phone's UI and on the Phone Tab, go to Line Key 2 and set:

Setting|Value Extension|disabled Share Call Appearance|private Extended Function|:fnc=blf+cp;;

On the Attendant Console Tab, set Attendant Console Call Pickup Code to *98#. This way the user name part of the subscription is passed along (*9855578547).

Create the feature code callflow: