Caller ID Privacy#
It's possible to restrict the presentation some or full part of Caller ID on calls. If a call (either inbound or outbound or local) has privacy flags, "anonymous" and "0000000000" would be shown as Caller ID Name and Caller ID Number respectively.
Kazoo has a default Feature Code
"*67" which can be use for making a call with privacy flags set, please read documenation for
cf_privacy to learn how to use and configure this feature.
The system config parameter
system_config/privacy/privacy_mode can be use to configure which parts of Caller ID should be anonymize if privacy flags are set for a Call. This is especially is important for Outbound Calls, if your carier is expecting known Caller IDs and they honor privacy flags when they're routing calls to third party carriers or final destination.
WARNING: allowing to pass Caller IDs as is should only applied to carriers which you TRUST since it will expose caller's identity.
Configuring Privacy System wide and/or in Account level#
Note: system config
privacy_modeproperty is different from Callflow Privacy module's
: anonymize both CIDName and CIDNumber
: anonymize CIDName only
: anonymize CIDNumber only
: not anonymize Caller ID, they would be passed as is
Configuring Privacy on Resource#
privacy_mode can be defined on resource root document and/or per gateway. Values are same as system wide config.