Skip to content

KAZOO Support Channels

This documentation is curated by 2600Hz as part of the KAZOO open source project. Join our community forums here for peer support. Only features in the space are included as part of our 2600Hz Support Services plan.

Kazoo IM#

This application provides functionality related to tracking a IM's metadata, executing commands and routing to external providers.


Record containing information about a IM. Generally populated from sms_inbound and mms_inbound AMQP payloads. It can be serialized and passed to other Kazoo applications for tranferring control of the IM processing.


Set of convenience functions for executing IM commands. A thin wrapper around kapi_sms / kapi_mms with argument defaults, as well as async and sync versions of some command (sync noted by the b_ prefix for blocking).