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Agents

Acdc Agent#

About Acdc Agent#

Toggle the ACDc agent status

Schema#

Validator for the acdc_agent callflow data object

Key Description Type Default Required
action Set which action to perform string('login' | 'logout' | 'paused' | 'resume') false
presence_id Static presence ID to send BLF updates to string() false
presence_state Custom presence state to send string('early' | 'confirmed' | 'terminated' | 'red_flash' | 'red_solid' | 'green') false
timeout Time, in seconds, for 'paused' state integer() false