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KAZOO Support Channels

This documentation is curated by 2600Hz as part of the KAZOO open source project. Join our community forums here for peer support. Only features in the docs.2600hz.com/supported space are included as part of our 2600Hz Support Services plan.

Port Manager 101#

Port Manager allows you to create and manage port requests in the 2600Hz platform. (add more information here)

Who can use this feature?

This application is available to all users on all platforms

What You Should Know#

Here's some terminology you might encounter while using the Port Manager application:

Term Description
LoA The LOA (Letter Of Authorization) is used when porting regular telephone numbers.
RespOrg The RespOrg (Responsible Organization) is used when porting Toll-free numbers.

Keep in Mind: Porting a number from an outside carrier is at the discretion of the carrier which you are porting the number from.

Important Information#

Your Port Request may be granted or rejected based on the losing or gaining carrier.

While you are able to request a date in your Port Request, it is not guaranteed. Port dates are at the discretion of carriers and tend to happen during their local business hours.