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This documentation is curated by 2600Hz as part of the KAZOO open source project. Join our community forums here for peer support. Only features in the docs.2600hz.com/supported space are included as part of our 2600Hz Support Services plan.

Logs and Config Files#

This is a guide to understanding viewing Logs and Config Files.

Who can use this feature? Administrators who are managing phones hooked up to our provisioning service.

Accessing Device Logs and Config Files#

To access the Device Logs or Device Config Files, just click on the settings icon for a device and the dropdown will show options to view Log File or Config Files. Device Settings Dropdown

Config Files#

Selecting "View Config Files" opens up a screen with a list of config files for a given device and an option to download files. Most brands only have a single config files, but some brands, like Polycom and Yealink, have multiple config files.

Log File#

Selecting "View Config Files" opens up a screen showing activity Provisioner has logged for the device. It'll show entries for when the device is create, updated or deleted through Smart PBX or Advanced Provisioner. It also shows when a phone is locked or unlocked for initial provisioning and device requests for config files.