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KAZOO Support Channels

This documentation is curated by 2600Hz as part of the KAZOO open source project. Join our community forums here for peer support. Only features in the space are included as part of our 2600Hz Support Services plan.


Current Subscriptions#

List the current subscriptions tracked by:

  • Across the omnipresence app:

    sup omnipresence_maintenance current_subscriptions
  • Across a SIP Realm:

    sup omnipresence_maintenance current_subscriptions {SIP_REALM}
  • For a specific SIP Username:

    sup omnipresence_maintenance current_subscriptions {SIP_REALM} {SIP_USERNAME}


Send a test subscription and receive the current state (subscription will time out after 1 second):

sup omnipresence_maintenance subscribe {SIP_REALM} {SIP_USERNAME}

Send MWI Update#

Update the MWI for a SIP device:

sup omnipresence_maintenance send_mwi_update {NEW_MESSAGES} {WAITING_MESSAGES}
  • {NEW_MESSAGES}: integer
  • {WAITING_MESSAGES}: integer

List Cached Terminated Call IDs#

Omnipresence caches call-ids when they terminate, to avoid publishing a delayed ringing/answered event and confusing all the things. This function allows an admin to view the currently cached Call IDs:

sup omnipresence_maintenance list_terminated_callids`