Financial Terms#
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Refunds
- Customers go through 2600Hz for refunds. 2600Hz offers refunds for thirty (30) days after purchase. Refunds aren’t allowed after that thirty days has elapsed. Customers contact 2600Hz to request a refund, since refunds can’t be issued directly by vendors.
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% cut
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We keep it simple. 75% of the revenue goes to you, the developer, and 25% goes to us at 2600Hz. In more complicated scenarios, for example if you let
resell your application at a 20% discount, we break up the revenue after the discount. -
For example, consider an application that is priced at $100.00:
- In a standard (non-Solution Partner) sale, the customer pays $100, of which you keep $75 and 2600Hz keeps $25.
- In a
sale, the customer pays $80, of which you keep $60 and 2600Hz keeps $20.
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Renewals
- Our renewal system automatically notifies customers when application licenses are about to expire. A customer can renew in advance of expiration to ensure uninterrupted access to support and software updates.
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Returns
- Customers go through 2600Hz for refunds. 2600Hz offers refunds for thirty (30) days after purchase. Refunds aren’t allowed after that thirty days has elapsed. Customers contact 2600Hz to request a refund, since refunds can’t be issued directly by vendors.